General Contract Conditions

GENERAL CONTRACT CONDITIONS. 

The purpose of these General Contracting Conditions is to regulate the contractual relationship between VIA SOLIS S. Civil (onwards “the company/entity”) and you. (onwards “the client/user”), related to the contracting and/or purchase of products and/or items made through the website https://viasolis.es/ (onwards, “the website”), domain owned by VIA SOLIS S. Civil, legally constituted company, with a company 07010 PALMA, BALEARES, provided with CIF/NIF number J75374199.

I.-INFORMATION PRIOR TO CONTRACT. 

If you have less than 18 years, You cannot buy and/or contract any of the products on the websitehttps://viasolis.es/. To acquire and/or contract any product and/or article on the website, You must be of legal age.

We recommend that you read these general contract conditions prior to making the purchase., since its acceptance is a prior and essential step for contracting. Prior to the start of the contracting procedure, The company/entity makes these general conditions available to you so that they can be stored and reproduced by you.

We inform you that an electronic file of these general contracting conditions is produced, which will be accessible to you at all times. All information provided during the hiring process will be stored by the company, and you, prior to contracting and during the purchasing process, will be able to access, file and print these general contract conditions for your consultation.

We inform you in advance of those procedures that you must follow to accept these general contracting conditions.. The procedures to contract the products offered are those described in these general conditions., as well as the specific ones indicated on the website during navigation, so that you as a client/user declare that you know and accept said procedures as necessary to acquire and/or contract the products offered on the website.

The contracting of our products may be formalized at your choice in any of the languages ​​available on the website.. Nevertheless, The language in which these general contracting conditions are formalized is Spanish.

During the contracting procedure, the company/entity makes available appropriate technical means to identify and correct errors.. Any modification or correction of the data provided by you during navigation must be made according to the instructions included on the website.. This web page shows confirmation windows for the data provided, which eventually do not allow you to continue with the purchase or contract if the data entered does not have the correct format.. In any case, Before making the payment you will be able to view the selected products and the details of your order on the website so that, if necessary, You can modify your order details. If you detect an error after completing the payment process, you must contact customer service at the email address: atencion@viasolis.es.

By providing your personal data, You give your express consent to the processing of these personal data for the purpose of acquiring and/or contracting the products on the website.

The online acquisition and/or contracting of the products offered by the company/entity through this website is subject to the provisions of these General Contracting Conditions.

The acquisition and/or contracting of any of the company/entity's products through the website requires acceptance of each and every one of the general contracting conditions and/or the particular conditions that apply to the products purchased and/or contracted.

These General Conditions are subject to the provisions of the Law 34/2002, information society services and electronic commerce; Ley 7/1998 on General Contract Conditions; Royal Decree 1906/1999 which regulates telephone or electronic contracting with general conditions in development of the article 5.3 of the Law 7/1998; Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defense of Consumers and Users and the complementary laws that may be applicable.

For any query, You can contact us at the email address: info@viasolis.es.

II.- SELLER DATA. 

This website is operated by: 

VIA SOLIS S. Civil

CIF/NIF. J75374199

Home: C/ MIGUEL CAPLLONCH Nº4 AT 07010 PALMA, BALEARES.

Email: info@viasolis.es

VIA SOLIS S. Civil sells the products and/or items offered through the https page://viasolis.es/.

The company/entity has its registered office and/or establishment at C/ MIGUEL CAPLLONCH Nº4 AT, 07010, PALMA, BALEARES.

VIA SOLIS S. Civil is the owner of the domain and the https website://viasolis.es/.

III. PURPOSE OF THE CONTRACT CONDITIONS. 

The purpose of these contracting conditions is to regulate the conditions of sale of the products and/or items offered by the company/entity on this website.. These conditions regulate the contractual sales and/or contracting relationship generated between the company/entity and you at the time you accept the corresponding box during the online purchasing and/or contracting process.

The characteristics of the products purchased and/or contracted are reflected on the website.

The contracting by you of any of the products and/or articles through the https page://viasolis.es/ entails acceptance and subjection to these General Contracting Conditions and the particular conditions that, where applicable, apply to the acquisition and/or contracting of each of the products and/or items.

The prices applicable to the products and/or items purchased and/or contracted by you are those indicated on the website on the date of contracting and/or acquisition.. VAT is included in the price.

All the means and technical requirements required to access the website and the products and/or articles offered therein will be at the sole expense of the user.

Once you access the website, To proceed with the acquisition and contracting of the different products or items, you must follow all the indications and instructions collected on the website., for these purposes, completing the required contracting conditions and other forms established for each product, which will entail the reading and acceptance of these General Contracting Conditions., as well as, in your case, of the particular conditions that were applicable.

IV. RECRUITMENT PROCEDURE. 

The contracting of the products and/or items must be done through the specific selection of the desired product and/or products using the purchase selection instruments found on the website.. Once the purchase request has been selected and verified, You must expressly accept the contract conditions as shown on the website.. From the moment of acceptance, you acquire the status of client/user of the company/entity. We recommend that you carefully read these General Contracting Conditions., and print on paper or save the document in electronic format.

To purchase any of the products on the website, you must register your personal and/or professional data. In some cases you must configure a username and password that allow you to access areas that require this prior identification.. At the time your personal data is registered on our website, or contract one of our products, Your personal and/or professional data are incorporated into our database, and will be used exclusively to process the sale of the contracted product during the selected period and send you information about offers for products similar to those purchased that may be of interest to you.. At any time you can modify the data of your customer registration (home, contact phone, email address, etc.). 

Purchase/contracting procedure: 

1.-To start the contracting and/or acquisition of a product from the website, You must follow the instructions on the page and must select the product and/or item that you are interested in purchasing or contracting.

You will be able to view and control the product and/or selected products by following the purchase and/or contracting instructions on the website.. At the time of selecting the product and/or article on the website you will be able to view the characteristics of the product and its price.. We will also specify whether or not VAT is included in the final price of the selected product or item., and contract conditions, including information regarding shipping costs. VAT is included in the price.

Finished the selection of products and/or articles, you must proceed to payment. Before confirming the payment we will inform you again of the price of the products and/or items you have selected., specifying whether or not VAT is included in the final price of the selected product or item, the contracting conditions, including information regarding the delivery date of the product and/or selected products, and we will also tell you whether or not there are shipping costs., specifying their amount. In any case, You will be informed of the shipping costs of the product and/or products that you have purchased in the event that these are not included in the final purchase or contract price of the selected product or item.

Additionally, you will receive information regarding the possibility of applying discounts.. At this point you can continue purchasing or make payment and/or contract.

2.-To contract and pay for the product, you must fill out a form with the information requested.. The data that is mandatory to proceed with the purchase and payment will be marked with an asterisk. You will need to determine shipping details by specifying a delivery address.

Once the mandatory personal data of the contracting and payment form has been implemented, You must accept the contracting and purchasing conditions by checking the corresponding box. In addition, you must expressly accept the processing of your personal data for the purpose of acquiring and/or contracting the products on the website by checking the privacy policy and processing of personal data box.

You may also request, checking the corresponding box, receiving newsletters and offers from the company/entity. And confirm the billing address.

3.-The payment method accepted by the company/entity is: 

• Visa

• MasterCard

• Apple Pay

• GooglePay

4.- For the company/entity, the safety of its customers is essential. […]. For this reason, in order to protect the transmission of confidential information, The website has a data encryption protocol through an SSL Security Certificate. SSL encryption technology protects economic transactions and data flow (name, address, Credit Card Number, etc.), allowing operations to be carried out safely. For payment with Visa and Mastercard credit cards, The client must have payment activated through CES (Secure Electronic Commerce). You will be able to distinguish if the Secure Electronic Commerce protocol is activated by the VISA “Verified by VISA” and Mastercard “Mastercard Secure Code” logos. In all operations the system performs a validation with the bank issuing the card with which you are paying., asking for a key / PIN / business / security code that the client must have, and that together with the card number, expiration and 3 Digits on the back ensure safe operation. to this key / PIN / business / security code we call it CES Security Code or CES Code secure electronic commerce. The customer's credit card details will be absolutely confidential. (Neither the company/entity nor third parties may have access to them.). 

In the event that payment by card is denied, The contracting of the product would be automatically canceled, informing the client of the cancellation by electronic means.

5.- Finally, you must confirm the contracting and/or acquisition of the selected products and/or items.

V. PRODUCTS AND/OR ITEMS. INFORMATION ABOUT THE LEGAL WARRANTY.

The products and/or items sold on the website contain a description that is as accurate as possible of their characteristics.. Besides, This description includes information related to after-sales services for the contracted product or service., if in your case they existed, and the conditions of after-sales services.

These products and/or items sold on the website are guaranteed by the legal guarantee of conformity regulated in Title IV. (Guarantees and after-sales services), from TRLGDCU. In any case, the legal regime that will be applied in these cases is the one regulated in the aforementioned Title IV. (Guarantees and after-sales services) of the TRLGDCU.

For the purposes of the application of these contracting conditions, digital service is understood to be: a service that allows the client or user to create, treat, store or consult data in digital format, or a service that allows the sharing of data in digital format uploaded or created by the consumer or other users of that service, or otherwise interact with such data.

For the purposes of the application of these contracting conditions, digital content is understood to be: the data produced and provided in digital format.

Conformity requirements and deadline for the manifestation of lack of conformity.

The goods, The digital content or services that the company/entity delivers or supplies to the client or user will be considered in accordance with these contracting conditions when they meet the subjective and objective requirements established in articles 115bis and 115Ter of the TRLGDCU and that are applicable to these contracting conditions provided that, when appropriate, have been installed or integrated correctly. In any case, determining the existence or non-existence of a lack of conformity of the goods, digital content or services, and the circumstances in which it occurs, It will be determined in accordance with the provisions of Title IV of the TRLGDCU.

The company/entity will respond to the consumer for any lack of conformity that exists at the time of delivery of the contracted product or digital content.. The client can allege a lack of conformity through a simple statement to the Customer Service of the company/entity and may use any channel enabled by the company for this purpose.

Besides, It could be the case that the client or user acquires a product or service from a brand or manufactured by a third party.. In this case, and considering the client or user that it is a defective product, You also have the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise your legal warranty right directly against them during the three years following the delivery of said products.. For this, the customer or user must have retained all information in relation to the products warranty.

You are informed that for the manifestation of lack of conformity with the product and/or service, the established deadlines will apply., being three years from the delivery of the good or goods, in accordance with the provisions of the Royal Legislative Decree 1/2007, of 16 November. Unless proven otherwise, It will be presumed that any lack of conformity that manifests itself within two years following the delivery of the good, already existed when the good was delivered, except that this presumption is incompatible with the nature of the good or the nature of the lack of conformity. If the lack of conformity manifests itself after those first two years, It will be up to the consumer/user to demonstrate that the defect is of origin so that it is covered by the legal guarantee.

In the case of second-hand goods, The period to express the lack of conformity will be one year from the delivery of the good or goods.

You are informed that for the manifestation of the lack of conformity with the supply of content or digital service supplied, the established deadlines will apply., being two years from delivery, in accordance with the provisions of the Royal Legislative Decree 1/2007, of 16 November. In the event that it can be demonstrated that the digital environment of the consumer or user is not compatible with the technical requirements of the digital content or services that are the subject of the contract., and provided that the consumer or user has been informed about said technical requirements prior to the conclusion of the contract., The burden of proof of lack of conformity will fall on the consumer or user.

In addition, if you contract any of the products provided for in the exceptions mentioned in art.. 114.2 of the Royal Legislative Decree 1/2007, of 16 November, The provisions of this clause relating to the legal guarantee of conformity of these contracting conditions will not be applicable.

In those cases that justify the application of the legal guarantee of conformity on the products purchased by the client on the company/entity website, The customer may choose between repairing the product, its replacement, the reduction or refund of the price and the termination of the contract; all of this in the terms legally established in Title IV (Guarantees and after-sales services), TRLGDCU.

In the event that the client chooses to terminate the contract or reduce the price of the product, Any refund that the company/entity must make to the customer or user due to the price reduction or termination of the contract will be executed without undue delay and, in any case, within a period of fourteen days from the date on which the businessman has been informed of the client's or user's decision to claim their corresponding right. This refund period will begin to count from the time the company/entity has received the return of the product or the customer has provided proof that they have returned them.. The company/entity will make the refund using the same payment method used by the client or user to purchase the product., unless otherwise expressly agreed between the parties, and as long as it does not entail an additional cost for the client or user.

In those cases that justify the application of the legal guarantee of conformity, and it is digital content or services, the client will have the right to demand that they be brought into compliance, unless such compliance is impossible or involves disproportionate costs, in which case the customer will be entitled to a proportionate price reduction or termination of the contract.; all of this in the terms legally established in Title IV (Guarantees and after-sales services), of the TRLGDCU.

In the case of digital content or services, the company/client will reimburse the client or user all amounts paid under the contract.. Nevertheless, in cases where the contract establishes the supply of digital content or services in exchange for payment of a price and for a specific period of time, and the digital content or services have been compliant during a period prior to the termination of the contract, The company will reimburse the client or user only the proportional part of the price paid corresponding to the period of time during which the digital content or services were not compliant., as well as any part of the price paid by the client or user as payment on account of any remaining period of the contract in the event that it has not been resolved.. The company/entity will make the refund using the same payment method used by the client or user for the acquisition of digital content or services., unless otherwise expressly agreed between the parties, and as long as it does not entail an additional cost for the client or user.

Regarding the personal data of the client or user, the company/entity will comply with the applicable obligations under the Regulation (UE) 2016/679 general data protection, as well as the Organic Law 3/2018, of 5 December, of Personal Data Protection and guarantee of digital rights.

The provisions of Title IV will apply in all cases. (Guarantees and after-sales services), of the TRLGDCU regarding the legal guarantee of conformity applicable in these contracting conditions.

VI.PRICE AND AVAILABILITY OF PRODUCTS AND/OR ITEMS. 

The prices applicable to each of the products are published on the website and indicated on each product.. The prices of the products are reflected in euros.

Prior to you accepting the contracting and/or acquisition operation, The prices of each of the selected and/or contracted products will be clearly specified., in addition to the expenses that will be applicable to the operation and the promotions or discounts that, in your case, are applicable.

The company/entity reserves the right to modify its prices at any time.. In case of modification of the sale price, The products will be invoiced according to the price in force during the registration of the contract and/or acquisition.

Any payment made to the company/entity will entail the issuance of an invoice in your name.

For any information about the contracted and/or purchased product, You must contact us by email to the address info@viasolis.es, indicating your client/user information in the subject of the message.

VII. DELIVERY TIMES AND SHIPPING COSTS. 

Delivery times will be provided at the time of formalizing the contract., and will depend on the shipping method selected. The company/entity will not be responsible for delays that occur due to causes beyond its management., or in those cases in which force majeure occurs.

Shipping costs are included in the final price of the product and/or item selected when purchasing and/or contracting.

In any case, the maximum delivery time will be 30 calendar days from the date of purchase. If the company/entity cannot comply with this maximum period, you will be notified and you as a consumer and user can choose to wait for the contracted product or request a refund.

VIII. OFFER. 

The offers are duly indicated. The products and/or items offered on the website will be available until any modification related to the product occurs., which will be notified one week in advance.

IX. RIGHT OF WITHDRAWAL 

If you are a consumer, you have the right to withdraw from this contract within a period of fourteen days. (14) natural without the need for justification.

The withdrawal period will expire after fourteen (14) calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the contracted products.

If you have contracted multiple products, the withdrawal period will expire after fourteen (14) calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last of those products.

If you have contracted multiple a product composed of multiple components or parts, the withdrawal period will expire after fourteen (14) calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the last component or part.

If you have contracted the periodic delivery of products during a specific period, The withdrawal period will expire after fourteen (14) calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the first of those assets.

You are informed that the right of withdrawal will not be applicable to cases in which you have contracted any of the following products included in art.. 103 from TRLGDCU: 

• Products made according to the specifications of the consumer and user or clearly personalized. (103.C TRLGDCU).

• Sealed products that are not suitable for return for health protection or hygiene reasons and that have been unsealed after delivery. (103.E TRLGDCU).

• Products that may deteriorate or expire quickly. (103.D TRLGDCU).

• Products that, after delivery and taking into account their nature, have been inseparably mixed with other goods. (103.F TRLGDCU).

• Alcoholic beverages whose price has been agreed upon at the time of concluding the sales contract and which cannot be delivered before 30 days, and whose real value depends on market fluctuations that the entrepreneur cannot control. (103.G TRLGDCU).

• Visiting services to carry out urgent repair or maintenance operations. (103.H).

• The provision of digital content that is not provided on a physical medium when performance has begun and, if the contract imposes a payment obligation on the consumer or user. The client is informed that at the time of contracting the service or product they are expressly expressing their consent and express knowledge of the lack of the right of withdrawal in the services and products, losing the right of withdrawal. (103 M, TRLGDCU.).

To exercise the right of withdrawal the client can use any of these means:  

By mail to the address C/ MIGUEL CAPLLONCH Nº4 AT 07010, PALMA, BALEARES, using the withdrawal form that the customer can download here, and that you can also send by email at atencion@viasolis.es. In this case, the client must put the WITHDRAWAL FORM in the subject line.

WITHDRAWAL FORM (You only have to complete and send this form if you wish to withdraw from the contract.) 

FOR THE ATTENTION OF: VIA SOLIS S. Civil with NIF/CIF: J75374199, domicile in: C/ MIGUEL CAPLLONCH Nº4 AT, 07010 PALMA, BALEARES, Email: atencion@viasolis.es.  

I hereby inform you that I withdraw from my contract of sale of the following good or goods with reference no.

Reference no.

Reference no.

Belonging to order no.: 

With purchase date

Name of buyer(s)

Address of the buyer/s

If the shipping address is different from that of the buyer, you must fill out the following information: 

Recipient's name

Recipient's address

Signature of consumer(s)

Date

You also have the option of completing and electronically sending the model withdrawal form or any other unequivocal declaration through our website via email. (new email customer service atencion@viasolis.es. If you use that option, We will inform you without delay on a durable medium by email of receipt of said withdrawal.

Obligations for the parties derived from the right of withdrawal. Returns. 

Obligations of the consumer or user 

The customer must return or deliver the products purchased directly to us from VIA SOLIS S.. Civil with NIF/CIF: J75374199, domicile in: C/ MIGUEL CAPLLONCH Nº4 AT, 07010 PALMA, BALEARES, without any undue delay and, in any case, no later than the period of 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. The deadline will be considered met if you return the goods before said deadline has expired.

The returned order must be delivered together with the delivery note and, in your case, the invoice issued by the company/entity.

In cases where the customer finds it impossible to return the products for which he or she has exercised the right of withdrawal for reasons attributable to him or her., The client or user will be responsible for the market value that the product would have had or at the time of exercising the right of withdrawal., unless said value was higher than the acquisition price, in which case he will be responsible for this.

The customer must assume the direct cost of returning the products.. The return costs of the return are the responsibility of the customer or user., except in the case of defective or incorrect products.

The client or user will be responsible for the decrease in value of the products resulting from handling other than that necessary to establish the nature, the characteristics and operation of the goods.

Company Obligations. 

When the client or user has exercised the right of withdrawal, The company will be obliged to return the sums paid by the consumer and user without withholding expenses.. The return of these sums must be made without undue delay and, in any case, before they have elapsed 14 calendar days from the date on which the client or user has been informed of the decision to withdraw from the contract. In any case, We will proceed to make said refund using the same payment method used by you for the initial transaction., unless you have expressly provided otherwise. Nevertheless, we inform you that, under the provisions of art. 107.3 of the Royal Legislative Decree 1/2007, We will proceed to retain the amount of the refund until we have received the goods subject to withdrawal., or until you send us sufficient proof that you have returned such goods to the address indicated above, depending on which condition is met first.

In addition, when withdrawal occurs, and with regard to the client's personal data, the company/entity will comply with the applicable obligations under the Regulation (UE) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data, as well as the Organic Law 3/2018, of 5 December, of Personal Data Protection and guarantee of digital rights.

X. CLAIMS, COMPLAINTS AND QUERIES. 

If you are a consumer for any query, incidence, complaint or claim after purchasing our products or services, The company offers you Customer Service by email.: atencion@viasolis.es.  

You can also make inquiries or file complaints and claims over the phone. 661528862 and in writing at the address C/ MIGUEL CAPLLONCH Nº4 AT 07010 PALMA, BALEARES.

There are complaint forms available to the consumer, which you can consult in the following link: https://www.caib.es/sites/consumidor/ca/full_de_reclamacions_i_cartell_informatiu/archivopub.do?ctrl=MCRST19ZI337329&id=337329 or on the following website https://www.caib.es/sites/consumidor/ca/full_de_reclamacions_i_cartell_informatiu/  or request by email.

Once the claim or complaint is received, we will provide you with a registration number of the complaint or claim submitted and we will provide you with an acknowledgment of receipt confirming that the claim has been received.. In the event of any complaint or claim that you present, we undertake to provide a response in the shortest possible time and, in any case, within a maximum period of one month from the presentation of the claim.

To complete the claim or complaint, you can also use any of the official claim forms that are available to you., provided by the competent authorities, at the municipal or regional consumer offices of your residence.

In the event that we have not satisfactorily resolved a claim filed by you, As a consumer, you can go and file a complaint or claim with the competent authorities in matters of consumption and corresponding consumer information, which you can consult at the following links.: 

Nivel local: https://cidoc.consumo.gob.es/directorio-mapas/oficinas-municipales-informacion-consumidor  

Autonomous level: https://www.dsca.gob.es/es/consumo/cooperacion-institucional/organismos-autonomicosconsumo  

State level: https://consumo.sede.gob.es/procedimientos/index/categoria/1426/language/es_ES  

EU level: https://portal-cec.consumo.gob.es/  

The company/entity informs the client that it is not a member of any alternative consumer dispute resolution entity or consumer arbitration system., nor is it obliged by any rule or code of conduct to participate in the procedure before a specific entity.

This clause does not apply if you have the status of a company or professional entrepreneur unless you have the status of consumer under the terms established in art.. 3.1 of the TRLGDCU.

11. COMPANIES OR PROFESSIONALS.

If you hire as a company or professional businessman, In no case will the provisions of the Royal Legislative Decree be applicable to this contract. 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defense of Consumers and Users unless you have the status of consumer in the terms established in art.. 3.1 of the TRLGDCU.

Also, in this case, if you have the status of a company or professional entrepreneur in this contract, Both parties submit to the Courts and Tribunals of ( Palma de Mallorca ) for any issues that may arise or actions that may be taken arising from the provision of the website service and its services and contents., and about the interpretation, application, compliance or non-compliance with the provisions of these general contracting conditions, since in this case the consumer and user regulations do not apply.

12. CELEBRATION OF THE CONTRACT.

The contracts will be deemed concluded and will produce all the effects provided for by the legal system when the consent and other requirements necessary for its validity are met., and will be governed by the provisions of the Law 34/2002, of 11 July, information society services and electronic commerce (LSSI), art. 23 y 24, in the Civil Code, in the Commercial Code and in the other applicable civil or commercial regulations. If you are a consumer, This contract will be understood to have been concluded in the place where you have your habitual residence.. If you have the status of professional or businessman, This contract will be deemed to have been concluded in the location of the registered office and/or establishment of the company/entity.

13. MODIFICATION.

The company/entity reserves the right to modify or replace these contract conditions if new economic circumstances arise., commercial, regulations and/or extraordinary circumstances that affect the sale of the product and/or provision of the service and/or aspects related to them that justify the modification of these conditions. Unilateral modifications of these conditions for justified reasons will in no case affect the contracting conditions of those products., services or promotions that have been contracted prior to any modification.

XIV. REGIME OF RESPONSIBILITY. 

The company/entity will not be responsible for problems arising from lack of access or problems inherent to Internet connectivity or electricity networks when these arise from causes beyond its control or from causes that could not have been foreseen by the parties or that could not have been foreseen by the parties., even though they are predictable, the company/entity has made all reasonable efforts to avoid them or that they were considered as fortuitous causes or force majeure.

The company/entity will in no case be responsible for the delay in the execution of its obligations or for the non-execution of the same., if this non-compliance was motivated by reasons of force majeure, in accordance with the provisions of article 1.105 of the Civil Code. This circumstance will be communicated to the other party in the shortest possible time.. The agreed delivery times will be extended by, at least, the period of time that the cause of force majeure has lasted. If the cause of force majeure lasts more than three (3) months, Any of the parties could terminate these contract conditions.

XV.PROTECTION OF INTELLECTUAL PROPERTY. 

VIA SOLIS S. Civil is the owner of the domain and the https website://viasolis.es/. The trademark is duly registered in the name of VIA SOLIS S. Civil. In addition, the https website://viasolis.es/ including, but not limited to, its programming, edition, compilation, designs, logos, text and/or graphics, are property of VIA SOLIS S. Civil , and is protected by national and international regulations on intellectual and industrial property.. For this reason, the rights holder expressly prohibits the use or reproduction, partial or total (by any physical or electronic means), by third parties, unless there is an agreement or written authorization in this regard.

Access by the user to the website does not grant any property rights over it VIA SOLIS S. Civil will exercise the judicial actions provided by law against those who, knowingly and without authorization, carry out any of the detailed acts.

XVI.COMMERCIAL REVIEW INFORMATION 

In accordance with the provisions of the article 20 from TRLGDCU, You are informed that the company/entity guarantees that the reviews published on the website or on our social media profiles have been made by clients or users who have used or contracted our products or services.. The review processing procedure is verified by registering these reviews through the purchase accounts of our clients or users when they voluntarily make the corresponding reviews including their opinion regarding the contracted products and/or services.. If the review is not made through the purchase accounts used by the customer or user, the reviews made are not published.

XVII.APPLICABLE LAW AND JURISDICTION. 

These general conditions will be governed and interpreted in accordance with Spanish legislation in that which is not expressly established.. The parties submit to the jurisdiction of the competent Courts and Tribunals for any issues that may arise or actions that may be taken arising from the provision of the website service and its services and contents., and about the interpretation, application, compliance or non-compliance with the provisions of these general conditions. In the event that the user has the status of consumer, The corresponding Courts and Tribunals will be competent as provided for in current consumer regulations., In this case, the competent court is that of the place of domicile of the consumer or that of the place of fulfillment of the obligation.

XVIII. PERSONAL DATA. 

In accordance with the provisions of the EU General Data Protection Regulation GDPR 679/2016 and the Organic Law 3/2018 of 5 of December, Protection of Personal Data and Guarantee of Digital Rights, You are provided with the following information on the processing of your personal data: Responsible: VIA SOLIS S. Civil NIF/CIF: J75374199 STEERING: C/ MIGUEL CAPLLONCH Nº4 AT, CP: 07010 PALMA, EMAIL: info@viasolis.es. PURPOSE: At VIA SOLIS S. Civil, we process the information you provide us with in order to sell the contracted products., bill them and manage the sending of information and commercial prospecting. In order to be able to offer you services according to your interests, We will prepare a commercial profile based on the information provided. No automated decisions will be made based on said profile.. The personal data provided will be kept, as long as the commercial relationship is maintained and its deletion is not requested, during a period of 5 years from the last contract and/or purchase made by you. In any case, Your personal data will be kept as long as they are useful for the indicated purpose., y, in any case, during the legal deadlines and for the time necessary to address possible responsibilities arising from the treatment. LEGITIMATION: The processing of your personal data is based on the execution of a contract in which the interested party is a party or for the application at the request of the interested party of pre-contractual measures., and in any case you have given your consent to process your personal data for one or more specific purposes., in accordance with the provisions of the EU GDPR 679/2016 (ART. 6.1. A. B) and the Organic Law 3/2018 of 5 of December, (LOPDPGDD). The Information Society Services Law is applicable 34/2002, articles 20 y 21, for sending commercial offers through telecommunications. The prospective offer of products and services is based on the consent requested without in any case the withdrawal of this consent conditioning the contract for the acquisition of the product and/or provision of the service.. There is an obligation to provide personal data and otherwise the service and/or sell the product and/or provide the requested offer cannot be provided.. There is an obligation to provide consent to be able to make prospective offers and send you commercial information.. RECIPIENTS: The data will not be communicated to any third party outside the Entity., except legal obligation. However, we inform you that third party providers may have access to your personal data., as treatment managers, within the framework of the provision of a service for the Entity Responsible for Treatment. In addition to the above, The Entity may transfer or communicate personal data to meet its obligations before the Public Administrations in cases where this is required in accordance with current legislation.. There is no provision for data transfer to third countries. RIGHTS: Interested persons have the right to obtain access to their personal data, as well as to request the rectification of inaccurate data or, in your case, request its deletion when, among other reasons, data that is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In addition, and for reasons related to your particular situation, interested parties may object to the processing of their data in which case their personal information will no longer be processed, for those purposes to which you have expressed your opposition. When technically possible, The interested party may request the portability of their data to another Data Controller.. To exercise these rights, in accordance with current legislation, Interested parties can contact us by postal mail, attaching a copy of a document proving your identity (DAYS), a VIA SOLIS S. Civil in, CP: 07010 PALMA or email info@viasolis.es. You have the right to file a Claim with the Control Authority: Spanish Data Protection Agency (www.agpd.es). Origin of Personal Data: the interested party himself.